Shipping policy
SHIPPING & RETURNS
Shipping Policy
HOW WE SHIP
- All orders will be shipped on Mondays or Tuesdays. Must have orders in by Saturday at 9am central time to make the Monday shipment date. Any order after 9am Saturday will ship the following week.
- Your worms will usually be delivered within 2 -3 days anywhere in the continental United States once shipped.
- Our system will send out an email with tracking information within 12 hours of shipment if you provide an email when you place your order online. Please keep an eye out for this email.
- Our worms are packaged in breathable bags and shipped in a cardboard shipping box. They are clearly marked LIVE WORMS.
- Your worms will be bagged in dry peat moss. They may be smaller and slightly dehydrated to some extent. Please rehydrate your worms and let them rest for an hour.
- We reserve the right to withhold shipments due to extreme weather.